Ascend Performance Materials Holdings Inc. (Ascend Performance Materials), including its subsidiaries and affiliates, (collectively, the Company, We or Us) is committed to protecting and respecting your privacy.
This Statement explains how We -as Data Controller- collect information about you and your interaction with Us through Our website (your Personal Data), how We use this information, how to contact Us with inquiries or complaints, and how to access, modify, or delete your Personal Data. Please read this Statement carefully before using the website. You might also like to print a copy so that you can remind yourself of what We do with your Personal Data.
Please note that information which cannot directly or indirectly be related to you is not considered Personal Data and is not subject to this Statement. Only information which can be connected to you is subject to this Statement.
You can find the addresses and contact details of the different Ascend entities here: https://www.ascendmaterials.com/contact-us/locations/
WHY WE WILL USE YOUR INFORMATION
We use Personal Data held about you in the following ways:
Website (including cookies for marketing purposes):
Social Media
Answer to your requests
Newsletter
Job Applications
Customers, vendors and suppliers management
Other
LEGAL BASIS FOR PROCESSING PERSONAL DATA
INFORMATION WE PROCESS
We will collect and process the following data about you (e.g. Website user and/or customers, vendors, prospects, business partners’ employees or representative):
HOW DO WE COLLECT YOUR INFORMATION
We obtain information from you in three ways:
IP ADDRESSES AND COOKIES
For specific information about the use of cookies and other web beacons on Our Website, we invite you to consult Our Cookies Notice.
WHERE WE STORE AND PROCESS YOUR PERSONAL DATA
We are a global business. As a result, where necessary for the purposes identified (for example, where needed for the assessment of your job application at the Company), the data We collect from you may be transferred to, and stored at, any of Our locations; which may be inside or outside the European Economic Area ("EEA").
Our primary servers are in data centers and/or cloud based. Data may also be processed by staff around the world working for Us. For example, Our Staff may be required to have access to your data to respond to your information requests or provide support services, among other things. Data may also be shared with Our vendors that may be located outside EU/EEA or UK.
In any case, if you are located in European Economic Area or United Kingdoms and your data are send to a country outside EEA/UK that has not been recognized as adequate by EEA/UK, an appropriate safeguard or another transfer mechanism will be put in place. This will allow to ensure that the transfer of your data outside EEA/UK is made in compliance with applicable laws, and that your data will be properly protected by the recipient of the data.
This appropriate safeguard may take the form of standard contractual clauses integrated in an intra-group data sharing agreement set up between Our entities worldwide, or in contracts with Our vendors and customers.
HOW LONG WE KEEP THE DATA
We will store the Personal Data we collect about you as long as necessary to fulfill the purposes for which we collected it, or as long as required to fulfill a legal obligation (laws or regulations may require Us to keep your Personal Data for a minimum period). This will be done in accordance with Our internal retention policies. After the defined time period, your data will be securely erased.
The retention period of your personal data will depend on the purposes for which we process such data:
Website (including cookies for marketing purposes): see our Cookies Notice.
Social Media: Statistical information is stored by Twitter, Facebook, LinkedIn, YouTube and consequently subject to their retention policy. We may export statistical reports, but we guarantee that this is only in an anonymous form.
Answer to your request: for the time necessary to meet your request. In addition, if you contact Us, We may keep a record of that correspondence for a limited period of time in accordance with Our retention policy.
Newsletter: until you unsubscribe or cancel your subscription to the Newsletter.
Job applications: The account you create on Our platform (and related information) remains until you request its removal through the platform settings or by contacting us (see contact details below). In addition, if you submit Us your information in the course of a specific job application, we will process your information for the time necessary to manage this application. Your data may also be kept by Us as long as needed to demonstrate how the recruitment process took place, and for preventing or handling disputes or other legal matters that may arise from the job application process.
Customers, Vendors and Suppliers management: As long as a business relationship between us and our client exist, and for all the subsequent legal retention period.
Other: as required per applicable laws or by Our internal retention policies and procedures. This will however never exceed the time necessary to meet the purposes defined above.
DATA SECURITY
We will take reasonable steps to ensure that your Personal Data is treated securely and in accordance with this Statement. In particular, We will process your personal data in accordance with our internal policies and procedure, that set out security measures appropriate to protect your personal data.
Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our site, you are responsible for keeping this password confidential. Please do not share your password with anyone.
Once We have received your information, We will use Our own procedures and security measures to prevent unauthorized access or any other security incident, including personal data breach.
DISCLOSURE OF YOUR INFORMATION
We may disclose your Personal Data to any company in the Ascend Performance Materials group, where necessary for the purpose identified. You can find out more about the group and the companies in the group here: https://www.ascendmaterials.com/contact-us/locations. See also section “Where We Store And Process Your Personal Data” of this Privacy Statement.
Where necessary for the purposes identified, We may also disclose your personal information to third parties, including:
LINKS TO OTHER WEBSITES
This Statement covers any other website that We may operate (unless Our other websites contain a specific privacy statement), including our Company pages on Facebook, Twitter, YouTube and LinkedIn.
Please note that, for the use of social media, We will be Joint-Controller (meaning we are jointly determining how and why we use your information) with Facebook, Twitter, YouTube and LinkedIn only for the activities consisting in accessing and processing statistical aggregate data from those social media. For any other processing from those social media pages, Facebook, Twitter, YouTube and LinkedIn shall be respectively considered as the sole Data Controller.
Facebook, including Instagram, and LinkedIn have created an "addendum" to their user agreements for company pages for the processing for which they are Joint-Controllers with us. Such agreement is not currently provided by Twitter and YouTube.
Our site may also contain links to and from other websites not operated by Us. For example, if you use Our website to order goods or apply for a job, you may be directed to another website managed by a third party defining on its own how and why your information is used. If you follow a link to any of these websites, please note that they have their own privacy terms and that We therefore do not accept any responsibility or liability for the processing made on it. If you are directed to one of these other sites, please read their privacy notice before submitting any Personal Data.
YOUR RIGHTS
In some countries, mainly European Union countries and United Kingdoms, you may have legal rights related to the processing of your Personal Data. These rights may include: obtaining and accessing information regarding the processing of your personal information; asking to have your incorrect or incomplete data rectified; requesting that we erase your personal information in certain circumstances; objecting to, and requesting that we restrict, our processing of your Personal Data; requesting the receipt or the transfer to another organization, in a machine-readable form, of your personal data; withdrawing your consent at any time when this is the legal basis to process your data; not being subject to automated individual decision-making; and lodging a complaint with the relevant data protection authority if you think any of your rights have been infringed by us. We can, on request, tell you which data protection authority is relevant to the processing of your personal information.
Please note that there are exceptions to these rights and in some circumstances we are legally entitled to refuse your request to exercise your rights. This may for example be when your attempt to exercise your rights infringe on another’s rights.
If you have any questions about your rights or would like to exercise them, please contact us via email at personaldataprivacy@ascendmaterials.com or ascend.dpo@mydata-trust.info if you are in the EU or in the UK. Also, you can consult Our Cookie Notice to see how you can withdraw your authorisation for the processing of your Personal Data made through such cookies.
YOUR RIGHTS – ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
Depending on your residency, you may have certain additional information and certain rights. In the United States, these rights vary by States.
If you are a Californian resident, additional information should be provided as follows:
Do Not Track ("DNT") requests. DNT is an optional browser setting that allows you to express your preferences regarding tracking by advertisers or other third parties. Some web browsers may allow you to transmit a “Do Not Track” signal to online services and websites. If a website receives such signal, the web browser can block that website from collecting certain Personal Information about you. We will try Our best to respond to global privacy controls, including DNT signals. However, We do not assume liability for failure to comply with DNT signal by Our partners and / or providers.
Children's Online Data. It is not Our intention to collect personal information from children under the age of 13 through Our website. If you are under 13, please do not give Us any personal information through Our website. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce Our Statement by instructing their children never to provide Us personal information. If you have reason to believe that a child under age 13 has provided personal information to Us through Our site, please contact Us and We will endeavor to delete that personal information from our records, unless other applicable law requires Us to retain that information
If you are a California resident, you have the following rights with respect to your Personal Information:
"Shine the Light "and "Eraser" Laws. You may request a list of all third parties to which We have disclosed certain information for those third parties’ direct marketing purposes.
The right to know. You may have the right to request that We disclose to you the personal information We have collected or sold about you and how it is used and shared. Here is the information you may have access to:
The right to access. You may have the right to access personal information which We may collect or retain about you free of charge (for which We have 45 days to respond). If requested, We shall provide you with a copy of your personal information which We collect. You also have the right to receive your personal information in a structured and commonly used format so that it can be transferred to another entity (“data portability”).
The right to opt-out of sale/share of my personal information. You have the right to opt-out from selling of your personal information, which means that any third party who has received your personal information as part of their ‘sale’ may only further sell that personal information if you have provided "explicit notice" and the opportunity to opt-out of that subsequent sale. This right to opt-out of the sale is absolute. Further, you have the right to opt-out for sharing your personal information. This right can be exercise by contacting Us (see contact below) and cannot be re-sollicited before a period of 12 months for additional purposes.
The right to limit use of sensitive personal information. You have the right to direct Us to limit the use of your sensitive personal information to what’s necessary or reasonably expected to perform the service or provide the goods. This right can be exercise by contacting Us (see contact details below).
The right to correct inaccurate personal information. You have the right to require rectification of inaccurate personal information about you. Upon verifying the validity of a verifiable consumer correction request, We will use commercially reasonable efforts to correct your personal information as directed within 45 days (with the possibility to extend the period once), taking into account the nature of the personal information and the purposes of maintaining your personal information.
The right to request deletion of personal information. You have the right to request the deletion of your personal information collected, or maintained by Us, subject to certain exceptions permitted by law. In the event of a request for deletion, We will acknowledge receipt of your request within ten (10) business days and will endeavor to respond substantially within forty-five (45) days.
The right to not be subject to discrimination (“right to equal service and price”). You have the right not to be denied of goods or services, to be charged for different prices or rates for goods or services or provided a different level or quality of goods or services.
CHANGES TO OUR PRIVACY STATEMENT
Any changes We make to this Privacy Statement in the future will be posted on this page. Please visit this page regularly to make sure you are comfortable with the Statement.
CONTACT
Questions, comments and requests regarding this Statement are welcomed and should be addressed to personaldataprivacy@ascendmaterials.com or ascend.dpo@mydata-trust.info (if you are in European Union or United Kingdom).
If you are unhappy with the way we have handled your Personal Data you can contact our privacy team at the same email address.
In some countries, especially European Union and UK, if you continue to have unanswered concerns, you may also contact the relevant data protection authority. You can find your EU data protection authority by going to https://edpb.europa.eu/about-edpb/about-edpb/members_en. If you want to lodge a complaint with the UK data protection authority, you can contact them at https://ico.org.uk/make-a-complaint/data-protection-complaints/.
Also, if you are a Californian resident, you can file a complaint with the California Privacy Protection Agency and, where appropriate, the California Attorney General’s office. The California Data Protection Agency can be contacted at info@cppa.ca.gov and Attorney General Website can be accessed at https://oag.ca.gov/contact.
This Privacy Notice was last updated in July, 2024.
Page Title: Privacy Statement
Page URL: https://www.ascendmaterials.com/privacy/
Americas: NorthAmericaCustomerService@Ascendmaterials.com
Asia / Pacific / Australia: AsiaCustomerService@Ascendmaterials.com
Europe / Africa: EuropeCustomerService@Ascendmaterials.com
Ascend Performance Materials SPRL
Watson & Crick Hill Park
Rue Granbonpré 11 – Bâtiment H
B-1435 Mont-Saint-Guibert, Belgium
Phone: +32 10 608 600
Ascend Performance Materials (Shanghai) Co., Ltd.
Unit 3602, Raffles City Office Towers
268 Xi Zang Road (M)
Shanghai 200001, China
Phone: +86 21 6340 3300
©2024 Ascend Performance Materials